How Robin Works

Treat patients. We'll do the rest.

Step 1

Review Patient Intakes in the Robin App

Activate the built-in microphone and optional camera on your Robin Assistant™, then start seeing patients.

Step 2

Talk to Your Patient

Robin gets the patient’s story based on your conversation, so you can speak naturally and give them your undivided attention whether you’re seeing patients in the office or virtually.

Step 3

Robin Drafts
the Clinical Documentation

Using the latest natural language processing software, Robin generates medical codes with a supporting justification that optimizes and expedites reimbursement for each encounter.

Step 4

Robin Reviews for Quality

Robin’s U.S.-based workforce audits all clinical documentation for quality assurance and coding accuracy before posting to your EMR.

Step 5

Robin Auto-Submits Claims for Faster Payment

You can depend on Robin to do what we do best – automated documentation and coding for in-person visits and telehealth. Robin even sends claims so you can simply see patients and get paid.

Explore Your Trusty Sidekick

Cutting-edge technology in an easy-to-use device.

FRONT
BACK

Microphone

Omnidirectional mic picks up multi-party conversation.

Camera (Optional)

Video is optional and can easily be adjusted to each patient encounter for privacy.
 Why video?

Mute

Push button to mute the microphone.

LED

Indicator glows blue when recording audio.

Health

Internal software allows Robin to monitor device stability and connectivity via internet.

Local storage

7 days of fully encrypted storage in the event of internet outages until streaming resumes.

Security

Data is encrypted both at rest and in transit using military-grade encryption.
Cybersecurity

Power

Single power connection for easy plug-and-play installation.

Internet

Runs on Wi-Fi or ethernet for a wired LAN connection.

FRONT
BACK

Privacy Features

Robin takes notes so you can focus on patients and provide your best care. We built the Robin Assistant with patient privacy in mind.

Privacy by Design

You can mute the microphone with a quick tap or swivel the device’s shell to cover the camera at any time.

Patient Consent

Patients give permission to use Robin before they see their doctor. Over 98% of patients consent to both audio and video.

Security and Compliance

Robin uses the highest standard of data protection to keep patient information safe and secure.
Learn more about how we protect patient data.

Military-Grade Encryption

Robin uses military-grade, 256-bit encryption. All data is encrypted both at rest and in transit, completely compliant with HIPAA.

30-Day Data

Robin keeps encounter recordings for up to 30 days for quality assurance purposes, then deletes them permanently from our servers.

HIPAA-Compliant

Robin is 100% HIPAA compliant, and our quality assurance team is made up of U.S.-based employees who are HIPAA-trained and certified.

Plug in and practice

Devices are pre-configured with Wi-Fi credentials and room assignments for easy installation. No long-term obligations. No minimum-use requirements.

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Security and Compliance

Data protection and privacy are essential to our mission. Robin is 100% HIPAA-compliant and built exclusively by U.S.-based staff at domestic sites to provide its service. Read about Robin’s military-grade encryption.